Your data.
Put to work.
An automated data engineer that turns scattered business data into answers, insights, and AI-powered workflows — without the engineering overhead.
What Sigma does
Three ways Sigma
runs your support.
Connect your data
Sigma ingests data from your ERP, CRM, finance, and operational systems into one Data Lakehouse.
Connect your data
Sigma answers common customer questions instantly, any hour of the day.
Data engineering. On autopilot.
Sigma automatically transforms, cleans, and maintains your data, so your team doesn't have to.
Drive business outcomes
Power reporting, business insights, and AI workflows with reliable, up-to-date data.
Drive business outcomes
For complex or sensitive issues, Sigma hands off to your team with full context.
Why Sigma
Enterprise-grade data.
Every possibility, unlocked.
It gets smarter with every ticket it sees
Sigma learns from every resolved conversation, picking up patterns and edge cases so its answers get sharper and more accurate over time.
It gets smarter with every ticket it sees
Sigma learns from every resolved conversation, picking up patterns and edge cases so its answers get sharper and more accurate over time.
It gets smarter with every ticket it sees
Sigma learns from every resolved conversation, picking up patterns and edge cases so its answers get sharper and more accurate over time.
It always answers in your brand voice
Trained on your help docs and past replies, Sigma responds in the same tone your customers already know — never robotic, never off-brand.
It always answers in your brand voice
Trained on your help docs and past replies, Sigma responds in the same tone your customers already know — never robotic, never off-brand.
It always answers in your brand voice
Trained on your help docs and past replies, Sigma responds in the same tone your customers already know — never robotic, never off-brand.
It clears your overnight queue for you
Sigma keeps resolving routine tickets while your team sleeps, so mornings start at zero instead of a backlog of unanswered messages.
It clears your overnight queue for you
Sigma keeps resolving routine tickets while your team sleeps, so mornings start at zero instead of a backlog of unanswered messages.
It clears your overnight queue for you
Sigma keeps resolving routine tickets while your team sleeps, so mornings start at zero instead of a backlog of unanswered messages.
Use cases
One platform.
Every team it touches.
One platform.
Every team it touches.
Ticket triage
Auto-resolution
Smart handoff
Live reporting
Every ticket, sorted the moment it lands.
Instant categorization
Tags every ticket by topic, urgency, and intent the moment it arrives.
Priority that makes sense
Ranks each ticket by real customer impact, not just arrival time.
Zero manual sorting
Routes every ticket to the right agent or queue automatically.
Most question, answered before you wake up.
Trained on your knowledge
Answers from your help docs and past tickets, in your brand's voice.
Resolves end to end
Closes routine tickets on its own, from first question to final refund.
Always on
Delivers accurate answers at 3 a.m. on a Sunday, with no queue or waiting.
Knows exactly when to bring in your team.
Senses the hard ones
Loops in a human the moment a question turns complex or emotional.
Full context, no repeats
Agents pick up with the full conversation and history already summarized.
No dropped threads
Keeps every handoff clean so nothing slips between AI and human.
See what your support is really doing.
Resolution at a glance
See how many tickets Sigma closes, deflects, and escalates in real time.
Spot trends early
Surfaces repeat issues before they pile up and flood your inbox.
Prove the impact
Clear numbers on response time, CSAT, and total cost saved each month.
Ticket triage
Every ticket, sorted the moment it lands.
Instant categorization
Tags every ticket by topic, urgency, and intent the moment it arrives.
Priority that makes sense
Ranks each ticket by real customer impact, not just arrival time.
Zero manual sorting
Routes every ticket to the right agent or queue automatically.
Security
Enterprise-grade security, built in by default.
Sigma handles sensitive customer data with the rigor your security team expects.
Proven compliance
SOC 2, with audit logs on demand.
Full control
Role-based access, SSO, and granular permissions.
End-to-end encryption
Data encrypted in transit and at rest with AES-256.
Your data
We never train public models on your data — ever.
Pricing
Simple pricing.
No surprises.
Self Serve
For growing teams handling real ticket volume every day.
Includes:
Up to 2,000 resolutions/mo
All channels (chat, email, social)
Auto-resolution & triage
Live reporting & analytics
Priority support
Enterprise
For high-volume teams with serious security and scale needs.
Includes:
Everything in Self Serve
Unlimited resolutions
SSO & role-based access
Data residency & SLA
Dedicated success manager
Self Serve
For growing teams handling real ticket volume every day.
Includes:
Up to 2,000 resolutions/mo
All channels (chat, email, social)
Auto-resolution & triage
Live reporting & analytics
Priority support
Enterprise
For high-volume teams with serious security and scale needs.
Includes:
Everything in Self Serve
Unlimited resolutions
SSO & role-based access
Data residency & SLA
Dedicated success manager
Self Serve
For growing teams handling real ticket volume every day.
Includes:
Up to 2,000 resolutions/mo
All channels (chat, email, social)
Auto-resolution & triage
Live reporting & analytics
Priority support
Enterprise
For high-volume teams with serious security and scale needs.
Includes:
Everything in Self Serve
Unlimited resolutions
SSO & role-based access
Data residency & SLA
Dedicated success manager
Used by 1,200+ teams worldwide
Corebit
Lumen Labs
Aerix
Flare
Vault
Driftwave
Northstar
Knot
Corebit
Lumen Labs
Aerix
Flare
Vault
Driftwave
Northstar
Knot
Used by 1,200+ teams worldwide
Corebit
Lumen Labs
Aerix
Flare
Vault
Driftwave
Northstar
Knot
Corebit
Lumen Labs
Aerix
Flare
Vault
Driftwave
Northstar
Knot
Real results
Big results, from day one.
“Before Sigma, our team drowned in repetitive tickets and customers waited hours for answers. Now most questions resolve themselves — and my agents finally focus on the conversations that matter.”
Sarah Mitchell
Head of Support at Corebit
0%
0%
Tickets auto-resolved
0%
0%
Tickets auto-resolved
0%
0%
Lower support costs
0%
0%
Lower support costs
0.0/5
0.0/5
Average CSAT score
0.0/5
0.0/5
Average CSAT score
Loved by support teams
Less busywork,
more breathing room.
"Sigma resolves 60% of our tickets before an agent even logs in. Our backlog just disappeared."
Sarah Mitchell
Head of Support at Corebit
"I was skeptical about AI support. Sigma changed my mind in the first ten minutes."
James Okafor
VP Customer Experience at LumenLabs
"It feels like having three extra agents on call — without the overhead."
Emma Larsson
Head of Support at Aerix
"Sigma resolves 60% of our tickets before an agent even logs in. Our backlog just disappeared."
Sarah Mitchell
Head of Support at Corebit
"I was skeptical about AI support. Sigma changed my mind in the first ten minutes."
James Okafor
VP Customer Experience at LumenLabs
"It feels like having three extra agents on call — without the overhead."
Emma Larsson
Head of Support at Aerix
"It learned our product from our help docs in a day. The answers sound exactly like our team."
Daniel Park
Founder at Flare
"Our response time dropped from hours to seconds, and CSAT actually went up."
Priya Nair
Support Manager at Vault
"I stopped dreading Monday mornings. Sigma clears the overnight queue before I sit down."
Tom Eriksson
CX Lead at Driftwave
"It learned our product from our help docs in a day. The answers sound exactly like our team."
Daniel Park
Founder at Flare
"Our response time dropped from hours to seconds, and CSAT actually went up."
Priya Nair
Support Manager at Vault
"I stopped dreading Monday mornings. Sigma clears the overnight queue before I sit down."
Tom Eriksson
CX Lead at Driftwave
"It picks up our tone perfectly. Customers can't tell it's not one of us."
Aisha Kamara
Support Lead at Northstar
"It knows exactly when to step back and bring in a human. That's the part I didn't expect."
Lucas Webb
Operations Lead at Knot
"We scaled to three new markets without hiring a single extra agent. Sigma handles it."
Nina Hoffman
Co-founder at Corebit
"It picks up our tone perfectly. Customers can't tell it's not one of us."
Aisha Kamara
Support Lead at Northstar
"It knows exactly when to step back and bring in a human. That's the part I didn't expect."
Lucas Webb
Operations Lead at Knot
"We scaled to three new markets without hiring a single extra agent. Sigma handles it."
Nina Hoffman
Co-founder at Corebit
FAQ
You have questions.
We have answers.
How is Sigma different from a general AI chatbot?
A generic chatbot guesses from public data. Sigma is trained on your help docs and past tickets, so it answers with your real policies, products, and tone — and resolves issues end to end instead of just chatting.
How many tickets can Sigma resolve on its own?
It varies by business, but most teams see a large share of routine, repetitive tickets resolved automatically — things like order status, password resets, and refunds. Anything complex or sensitive is handed to a human with full context.
Is my data private?
Yes. Your data is encrypted in transit and at rest, and we never train public models on it. Sigma is built to meet the security standards your team and customers expect.
Will it actually adapt to how we work?
Yes. Sigma learns your knowledge base, your common issues, and your brand voice during setup, then keeps improving from every conversation. The longer it runs, the more it sounds and acts like your team.
What channels does Sigma support?
Sigma works across chat, email, and your existing help desk, so customers get the same fast answers wherever they reach out — and your team manages it all from one inbox.
Can I cancel anytime?
Absolutely. There are no long-term contracts — upgrade, downgrade, or cancel whenever you need. You keep full control of your plan.
How is Sigma different from a general AI chatbot?
A generic chatbot guesses from public data. Sigma is trained on your help docs and past tickets, so it answers with your real policies, products, and tone — and resolves issues end to end instead of just chatting.
How many tickets can Sigma resolve on its own?
It varies by business, but most teams see a large share of routine, repetitive tickets resolved automatically — things like order status, password resets, and refunds. Anything complex or sensitive is handed to a human with full context.
Is my data private?
Yes. Your data is encrypted in transit and at rest, and we never train public models on it. Sigma is built to meet the security standards your team and customers expect.
Will it actually adapt to how we work?
Yes. Sigma learns your knowledge base, your common issues, and your brand voice during setup, then keeps improving from every conversation. The longer it runs, the more it sounds and acts like your team.
What channels does Sigma support?
Sigma works across chat, email, and your existing help desk, so customers get the same fast answers wherever they reach out — and your team manages it all from one inbox.
Can I cancel anytime?
Absolutely. There are no long-term contracts — upgrade, downgrade, or cancel whenever you need. You keep full control of your plan.
Give your team
their mornings back.
Connect your help desk and let Sigma start resolving tickets today — no code required.
Give your team
their mornings back.
Connect your help desk and let Sigma start resolving tickets today — no code required.